Privacy
Privacy notice
This notice explains what we collect, why we hold it and how to have it removed.
What we collect
- Your name, email address and the titles you bought
- Billing details passed to us by the payment processor, without card numbers
- Messages you send to our support address
- Server logs kept for security and fault finding
Why we hold it
We use order records to deliver files, answer support questions, meet accounting obligations and detect fraud. We do not sell data and we do not run advertising profiles.
Who processes it
Our payment processor handles card data; our email provider delivers download links and support replies; our file host serves the downloads. Each receives only what its job requires.
Your choices
Write to us to ask for a copy of your data, a correction, or deletion of anything we are not required to keep. We will confirm in writing what we did.